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Frequently Asked Questions

Find quick answers to the most common questions

General
What is a digital business card?+

A digital business card is a modern replacement for traditional paper cards. It's a web page with your contact details that you can share via QR code or link. Unlike paper cards, it's always up to date and eco-friendly.

Does it work on all phones?+

Yes! Your digital business card works in all modern browsers on iPhone, Android and desktop. No app is needed to view or share the card.

How many business cards can I have?+

You can create multiple business cards under the same account. Each card has its own subscription and can be linked to different company profiles – perfect if you have multiple roles or run multiple businesses.

Sharing
How do I share my card?+

You can share your card in several ways: show the QR code for others to scan, share your personal link via text/email/social media, add the link to your email signature, or save the card to your home screen for quick access.

What is the Apple Wallet & Watch and Google Wallet card?+

With the Pro plan you can create a digital card that's saved directly in Apple Wallet on your iPhone and Apple Watch, or in Google Wallet on your Android phone. The card contains your profile picture, name and a QR code that others can scan. Double-click the side button (iPhone) and the card is ready – perfect for quick sharing without opening the browser!

How does the recipient save my details?+

When someone visits your card they can tap "Save contact" to download a vCard file. The file opens automatically in the phone's contact app where they can easily save your details with one tap.

Editing
How do I update my information?+

Go to "My cards", click on the card you want to edit and then "Edit". Make your changes and click "Save". Everyone who has your link or QR code instantly sees the updated information!

How do I change colors and fonts?+

With the Pro plan you can customize your card's appearance. Go to "Companies", select your company and click "Edit". There you can choose button color, font and whether the card should have a dark or light theme.

How do I add a YouTube video?+

With the Pro plan you can add a YouTube video to your card. Edit the company, paste the YouTube link in the video URL field and save. The video appears automatically on all cards linked to the company.

Subscription
What do the different plans cost?+

Basic (299 kr/year): Digital business card with QR code and contact details.
Pro (499 kr/year): Everything in Basic plus custom colors, YouTube video, Google Maps, vCard, Apple Wallet & Watch and Google Wallet.
Business Pro (4,990 kr/year): 12 cards with Pro features, we set up everything for you.

How do I upgrade my plan?+

Go to "Account" in the menu and click "Upgrade". Choose the plan you want and complete the payment. Your new plan activates immediately and you get access to all features right away.

Can I pay by invoice?+

We only offer card payment via Stripe for our Basic and Pro plans. If you have Business Pro (4,990 kr/year for 12 cards), contact us at [email protected] and we'll arrange an invoice.

How do I cancel my subscription?+

Go to "Account" and click "Manage subscription". There you can cancel your subscription. You keep access to Pro features until the end of your paid period.

Technical
How do I add the card to my home screen?+

iPhone: Open your card in Safari, tap the share icon (square with an arrow) and choose "Add to Home Screen".

Android: Open your card in the browser, tap the menu (three dots) and choose "Add to Home Screen".

Why isn't my change showing?+

Your browser may have cached an old version of the page. Try a hard refresh with Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac). If you have the card on your home screen, open it in the browser instead to see changes immediately.

Can I use a custom domain?+

Currently all cards are available at digicard.se/company/name. Contact us if you're interested in a custom enterprise solution with your own domain.

Contact
How do I contact support?+

Send an email to [email protected] or use the contact form below. We usually respond within 24 hours.

How quickly will I get a response?+

We aim to respond within 24 hours on weekdays. Business Pro customers have priority support with shorter response times.